quip Reviews

I love quip! I have been using it for 4 years now, I haven't had a cavity, and have reduced my plaque build-up. I have the brush the mouthwash the pick. All the products and amazing.

The packaging was really pretty! The bristles are soft and they still scrub really well. The timer feature is nice and ensures even brushing. I’ve been using it at least 2-3 times per day since Christmas and have 0 complaints so far!

Chiming in to say that my experience with Quip was exactly as frustrating as other reviews you see here, and as of this writing I still don't have my money back, and am in fact out $10 for the money to send it back.
I ordered two brushes and flossers as gifts on 12/4 and my order sat there waiting to be shipped for three weeks until I finally wrote to them on 12/23. I got a response on 1/2 agreeing to send out a replacement package because it appeared that my original package had been "lost in transit." This replacement package arrived 1/8 and weirdly, so did my original "lost" package.
By now I had already made up my mind to return everything because I didn't want to inflict this product/service on anyone by giving it as a gift. In the meantime I did some more research and found all these BBB reviews, along with comments on their social media posts from many others dealing with the same issues, and decided it just wasn't worth it to give them any more of my money.
Three days later on 1/11 I got an email from a ~supervisor~ stating that they could see that I had in fact received both packages and provided a prepaid label (USPS) to ship the duplicate package back. I asked for an RMA/shipping label for my original package and was told I would have $10 deducted from my refund. They sent me instructions with a label for Newgistics/Pitney Bowes, the shipment company that originally took over a month to arrive, so I already knew it would be another good chunk of time before I (hopefully, maybe) got my money back.
I shipped both items back on 1/14. The extra package (the one I won't be getting a refund on) conveniently arrived 2 days later, while the original package (the one I am supposed to get a refund on) was delivered to the shipping partner (Newgistics/Pitney Bowes) where it has sat for almost 2 weeks now.
Overall, irritating experience. I know we're living in unprecedented times and I fully understand that things aren't running perfectly, but during the holidays I ordered quite a few items, shipped by various companies, and never had such a problem. They've obviously had these issues for years though, and I just regret not doing my research and trusting the people who advertised Quip on their podcasts, haha.

First refill is stuck in Greenwood, IN for a week now. Contact their help desk and Colton tells me that shipping, after shipped, can take 10-14 business days. I find that a lie because I am not sure anything with USPS takes that long to ship, even media mail.
“ Thanks for getting in touch! Once your refill order ships, you can expect it to arrive within 10-14 business days. Your refill shipped on November 30, 2020, and is still within our delivery window.”
Best,
Colton
We all know USPS is taking extra long, I should know in my job I see it on a daily basis, but to not acknowledge that a package, maybe the size of a single large winter glove, is not lost when stuck at a USPS facility for a week is basically lying to customer.

i wish the bristles were just a bit firmer, or at least an option to get firmer bristles. that is my only complaint so far. really liking my Quip!

I really like my quip. It’s takes time to get used to ultra soft brush, but I know it’s what’s best for my gums/teeth. Sometimes the brush head of my whip comes off while I’m brushing and that’s super frustrating. It never happens to my husband, so I don’t think that’s common.

I am a dentist and I love the quip.It is very easy to move around the mouth. A very precise instrument. I love the refill program. Thank you

Small, lightweight but does a superb job of brushing your teeth. The timer function helps you to brush each section of your mouth for the proper amount of time. The bristles do a great job of cleaning each tooth. With the brush head/battery replacement plan, you will never brush with a worn out, ineffective brush head nor experience a dead battery.

Best electric toothbrush I’ve ever bought

I love my Quip toothbrush! I like the fact that it vibrates and counts down 4 30 second intervals. You should be brushing 1/4 of your teeth for 30 seconds, no more guessing because the toothbrush does it for me! The toothbrush brush is very sturdy so I always know that I have the best toothbrush for me!

This is awesome! I've not had such a pleasant experience with an ordered toothbrush than I've had with this.

I like the ease of use and the ability to keep clean and how it’s not hard to order from the store